Terms of service

Overview

This website is operated by Blue Bamboo Dreams. These terms apply to your use of the website and to purchases made through it. Please read them before placing an order.

Products and information

We take reasonable care to describe and display our products accurately. Colours and appearance can vary slightly between screens. Product dimensions are approximate.

Orders and prices

Prices are displayed in pounds sterling. Delivery charges, if any, are shown at checkout. An order is accepted when we send confirmation that it has been accepted or dispatched. We may decline or cancel an order if a product is unavailable, a price or description contains an obvious error, or fraud checks cannot be completed; any payment taken will be refunded.

Delivery, returns and refunds

Our Shipping Policy and Refund Policy form part of these terms. Nothing in these terms limits rights that cannot legally be excluded, including rights under UK consumer law.

Website use

You may use this website for lawful personal shopping. You must not interfere with its security or operation, misuse its content, or use it for fraudulent activity.

Liability

We do not exclude or limit liability where doing so would be unlawful. The pillows and sleep information on this website are not medical products or medical advice.

Contact

Questions about these terms can be sent to service@bluebamboodreams.co.uk.